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IT Support

Week 1

Useful Expressions

Tools for Professional Approach: It’s not just about learning, it’s about having the confidence to use English in real life and upgrade your business communication skills.


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4 readings
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Week 2

Diplomatic Language

Tools for Professional Approach - Step 2: It’s not just about learning, it’s about having the confidence to use English in real life and upgrade your business communication skills.

3 readings
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IT Support

$640
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About this course

The outcome of this programme creates entry-level systems support professionals with good fundamental knowledge of the information technology field, coupled with interpersonal and business skills, allowing for specialisation in various systems support fields.
Included in the fees:

  • Access to books on Safari
  • International exams listed (does not include rewrites)
  • Office 365

Recommendation

Specialise after completing IT Technical Support I by doing IT Technical Support II or Cloud & Security Professional: Cisco as a 2nd year.
After completing IT Technical Support II, enrol for Cloud & Security Professional: Cisco as your 3rd year specialisation

Syllabus

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Week 1 0/5

Useful Expressions

Tools for Professional Approach: It’s not just about learning, it’s about having the confidence to use English in real life and upgrade your business communication skills.

4 readings
Reading:
Reading:
Reading:
Reading:
Graded:
1 Question

Week 2 0/4

Diplomatic Language

Tools for Professional Approach - Step 2: It’s not just about learning, it’s about having the confidence to use English in real life and upgrade your business communication skills.

3 readings
Reading:
Reading:
Reading:
Graded:
1 Question

Members

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Total number of students in course:

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