About this course

It’s likely that the way we work will be forever changed because of COVID-19. The coronavirus (COVID-19) crisis has had a devastating impact on many workplaces, while others have even seen positive changes. It is paramount that all Leaders and managers understand what impact this could have on the workforce. One thing is certain, the leadership of change is more essential than ever.

The Pandemic has caused many changes, changes in long-term mental and physical health of employees, an impact on career development and engagement and teams. Organisations have had to make rapid changes to how they operate, including how and where jobs are carried out, as well as planning for, or returning staff to work safely. Workers in turn, must navigate new ways of working, as well as adapt to changing circumstances in their personal life.

This course will feature:

·         The impact of coronavirus: pros, cons, and next steps for flexible workplaces

·         Practical workforce Strategies for Post-COVID Recovery

·         Important lessons learned from the Pandemic

·         The essentials of leading and managing change

·         Managing and supporting workplace mental health

Course Outline

Day One: Understanding the Post-Pandemic Workplace

• What impact did Covid-19 have on workplaces worldwide
• How to handle crisis – what we have learnt from this event
• Respond, recover, and thrive
• Are virtual working and virtual meeting part of the “new-normal”
• Workforce Strategies for Post-COVID Recovery

Day Two: Leading and Managing Change

• Change at the individual, team, and organisational level
• Individual resistance to change
• The five psychological phases of change and their effective management
• Managing the change process – a step-by-step model
• Change opportunities post-pandemic 

Day Three: Managing and Supporting Employee Mental Health

• What is mental health and why it matters?
• Mental health first-aid: signs, symptoms, & work performance
• The impact of crisis and trauma on people
• Return-to-work following Covid-19
• Developing resilience in self and employees

 Day Four: Flexible Working and Engagement

• Work should start now for a more flexible future workplace
• Limitations and advantages of various forms of flexible working
• Online learning – what works and what doesn’t
• Is the open-plan office still fit for purpose?
• Understanding and promoting employee engagement

Day Five: Teamwork in the New Workplace

• The impact of the new workplace on teams
• Managing cross-functional teams
• Is the time right for self-managed teams
• Managing remote teams
• Identify your style as a team player (PTPS)