overview This 5-day training course aims at enabling the participants to be familiar with the concepts and approaches of non-revenue water management and reduction approaches of water utilities to enhance the financial and environmental sustainability and improving the planning and design of the water systems strategies and reducing the complaint response time.

Building strong institutions resistant to corruption requires continuous effort and improvement. And as public sector organisations come under increasing pressures globally to reduce costs and improve accountability and performance, effective risk management and coordination with a strong internal audit function are critical to their success and survival. In this respect, robust and effective internal control systems […]

A study reported in the Wall Street Journal found that 78% of middle-skill jobs require digital skills like Excel and Word. This course is designed to teach you the basics and beyond of Excel 2016. It's perfect for you if you are a beginner or intermediate Excel user who needs to drastically increase your Excel skills. […]

overview In a working environment increasingly characterised by rapid change and uncertainty and an ever-strengthening imperative for higher performance, leaders and managers know they have to get the best from their employees and the best from themselves in order to develop an effective workplace. This 5 course looks at how leaders and managers can increase the […]

overview The Global Economic crisis has resulted in large losses and shortfalls in pension and retirement schemes, which, has placed huge pressures on Corporate and Government balance sheets. Several countries have a significant share of savings earmarked for retirement either through private individual savings plans or via Government pension funds. But despite rising savings rates, numerous […]

On completion of the Workshop, participants should be able to: • Understand policy formulation and development processes and procedures • Clearly understand the context and definition of public policy analysis, formulation and implementation; • Understand how best to perform policy analysis, formulation and implementation in the public sector environment; • Enhance the skills for policy analysis, […]

overview This course provides managers with the key elements they need to make the monitoring and control system to work. Managers will learn to develop, maintain and implement a monitoring and control system. This includes indicators, data collection, analysis and communicating results. Managers will get the knowledge and expertise to be able to conduct their own […]

overview Project management accounting can be defined as an accounting process which focuses more on both business management and money management. The whole process is more focused on managing the accounting side of any organization whether it is for creating budgets by working with other organization or implementing accounting practices in a regular business. The 5-day […]

Overview Public Relations is a distinctive communication function which aims to establish sustainable relationships between an organisation and its various stakeholders, with the focus to enhance the perception these stakeholders may have of the organisation. The purpose of the course is to equip the aspiring professional with the necessary skills and competence to plan and execute […]

overview Public Relations (PR) professionals should be prepared to use their skills to present a positive image of their company at all times. They must be prepared to respond quickly to any crisis that may arise. By putting the right effort into building a solid reputation during good times your business will be able to withstand […]