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Best Practices in Conflict Resolution and Adaptability

  /  Best Practices in Conflict Resolution and Adaptability
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Best Practices in Conflict Resolution and Adaptability

Course Objectives

By the end of the course, participants will be able to:

  • Define and understand the different sources of conflict
  • Discover their own conflict resolution styles
  • Apply specific skills in order to improve relationships
  • List benefits and disadvantages of conflicts
  • Use the different bases of power and manage them to adapt to the situation
  • Practice various strategies to win the trust of people in order to motivate them
  • Manage resistance to change and recognize the strong emotions associated with it

Target Audience

This course is designed for business professionals who want to expand their conflict resolution skills, understand their own emotions and behaviors, and find productive ways to manage conflict with influence, even when authority is lacking.

Target Competencies

  • Managing conflicts
  • Leading others
  • Situation analysis
  • Problem solving
  • Emotional intelligence
  • Evaluating cost associated with change
  • Conflict resolution
  • Self-awareness about conflict modes
  • Conflict communication skills
  • Self-assessment
  • Sensitivity to others
  • Understanding motivational needs
  • Assessing change intensity

Event Details

Date: June 15, 2023 @ 8:00 am - 5:00 pm
|Recurring Event (See all)

An event every 4 months that begins at 8:00 am on day 15 of the month, repeating indefinitely

Time: 8:00 am - 5:00 pm
Venue: Pretoria South Africa
Organizer Name: Miss Jeanette K Tshehla
Phone: +27128467009
Address: Pretoria South Africa

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