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Welcome to BASA! We offer short courses face to face, online courses and in-house courses. Should you prefer Live webinar instead, please let us know.

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Certified Administration and Office Management Professional

  /  Certified Administration and Office Management Professional
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Certified Administration and Office Management Professional

Course Objectives

By the end of the course, participants will be able to:

  • Define and understand the role of the office manager and administrator
  • Implement verbal and written communication strategies needed for carrying out responsibilities in an effective manner
  • Develop a service attitude and mindset aimed at the internal and external customer
  • List the main causes of stress and apply the techniques needed to control them
  • Apply time management techniques required for better office productivity
  • Organize meetings effectively
  • Handle telephone calls properly and professionally

Target Audience

Administrators, assistants, executive secretaries, existing or prospective office managers, senior administrators and supervisors of junior level employees.

Target Competencies

  • Self development
  • Interpersonal communication
  • Business writing
  • Customer focus
  • Self management
  • Time management
  • Meeting management
  • Telephone handling

Event Details

Date: February 15, 2023 @ 8:00 am - 5:00 pm
Time: 8:00 am - 5:00 pm
Venue: Pretoria South Africa
Organizer Name: Miss Jeanette K Tshehla
Phone: +27128467009
Address: Pretoria South Africa

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