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Communication and Relationship Management Skills

  /  Communication and Relationship Management Skills
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Communication and Relationship Management Skills

Course Objectives

By the end of the course, participants will be able to:

  • Understand the role of trust in building successful relationships
  • Identify, analyze and engage stakeholders – the power / interest matrix
  • Recognize the role of context when communicating and building relations with others
  • Identify and pursue relationship opportunities that bring value and achieve results
  • Develop, manage and nurture relationships – moving from transactional to transformational
  • Expand and broaden the network of influence and success

Target Audience

Leaders, managers, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people, and see the great benefits that result from building powerful trusting relationships.

Target Competencies

  • Building trust-based relationships
  • Influencing others
  • Listening
  • Interpersonal communication
  • Creative thinking and problem solving
  • Presenting ideas
  • Building convincing business cases
  • Thinking win / win
  • Influencing others
  • Seeking input and different perspectives

Event Details

Date: June 15 @ 8:00 am - 5:00 pm
Time: 8:00 am - 5:00 pm
Venue: Pretoria South Africa
Organizer Name: Miss Jeanette K Tshehla
Phone: +27128467009
Address: Pretoria South Africa

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