In this course participants will be invited to actively share experiences. This course is highly interactive using practical tools and techniques for delegates to master. Many practical techniques and tools will be applied by delegates in the classroom and at work and home after the course. An assignment will re-enforce the new skills learnt. Target Audience This course is for information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.